Project Overview
December 12, 2025
Date :
Family Dollar
Client :
Plumbing
Category :
Electric Water Heater Replacement
Problem
Store management reported that the hot water tank was not functioning, resulting in a complete loss of hot water at the store. The issue required immediate attention to restore normal operations and maintain sanitary conditions.
Challenge
The failure involved an electric water heater, requiring a licensed plumber for diagnosis and repair. Inspection revealed the existing 12-gallon water heater tank was faulty and not repairable, eliminating quick-fix options. The replacement had to be completed same day to avoid prolonged disruption to store operations.
Solution
The assigned licensed plumber arrived on site and inspected the electric water heater located in the backroom. After determining the unit could not be repaired, the technician proceeded with a full replacement.
Actions taken:
- Safely removed the defective 12-gallon electric water heater
- Installed a new 12-gallon electric water heater tank
- Verified all electrical and plumbing connections
- Tested the system to confirm proper operation and temperature output
Results:
Upon completion, the new water heater was fully operational, and hot water service was successfully restored throughout the store. Final testing confirmed proper performance with no leaks or electrical issues. The repair was completed permanently, no return visit was required, and the job was closed after confirmation with store management and client sign-off.